Next steps
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Contact us to discuss your current arrangements, and what you need going forwards.
We work together with you to determine whether it will make sense for you to use our storage facilities only, handle order fulfillment (pick, pack, and dispatch), or our complete service including taking orders from your customer, and handling payments on your behalf.
We will arrange the transfer of your inventory, begin handling your order fulfillment, and / or providing customer services function for your business.
Customer Services
- Full customer services function
- Answering phone, fax, and email orders and queries on your behalf
- Taking orders
- Taking payments (credit card) over the phone or by other methods
- EDI capabilities
- Reporting to other stakeholders within your business or third parties such as suppliers and customers.
Pick, Pack, and Dispatch
- Dedicated warehouse storage system - reliable location and dispatch
- Experienced pick and pack team
- Single item, box, pallet, or full load consignments
- Reporting on stock levels / turnover / ageing
- EDI capabilities
- Remote web access to your inventory and transactions available
- DIFOT / Service Level Guarantees
Logistics and Storage
- Pallets / Boxes / Individual Items
- Pallet consolidation and storage
- Secure indoor storage
- Exterior container storage
- Container de-vanning / put-away
- EDI capabilities
- Reporting on stock levels / turnover / ageing